Helge Klein

Helge Klein

Senior Director Engineering at Citrix.

Displaying 8 of 8 results

Announcing Web App Monitoring in Citrix Enterprise Browser with uberAgent 7.2.1

We’re excited to share that Citrix Enterprise Browser is now integrated with uberAgent. This is our first major collaboration with…

uberAgent in the helpdesk: Part 4 – the Security Score

The previous posts in this series showed how uberAgent UXM enables help desk engineers to improve the digital experiences of…

uberAgent in the helpdesk: Part 3 – the Score Dashboards

Welcome back to our practical blog post series, where we’re learning more about using the uberAgent products in helpdesk scenarios.…

uberAgent in the helpdesk: Part 2 – the Experience Score Overview

Welcome back to our practical blog post series about using uberAgent products in helpdesk scenarios. In this second article, we…

uberAgent in the helpdesk: Part 1 – the helpdesk app

We’re often asked how uberAgent can be used in helpdesk scenarios. We want to address this question with a series…

Splunk data volume reduction techniques

As a product built from day one with Splunk as the primary backend platform, uberAgent is heavily optimized to generate…

How uberAgent ESA complements EDR products

Should you wear both belt and suspenders? When it comes to IT security, the answer is most likely yes. No…

uAQL: uberAgent’s security threat detection query language

uberAgent ESA, our endpoint security analytics product, comes with a powerful Threat Detection Engine (TDE). TDE makes use of rules…